Policy
Privacy Policy
Last updated August 11, 2026
The Wann is committed to protecting our guests' personal information. This policy describes how we collect, use and protect data when you visit our website or make a reservation via the website / hotline.
1. Information we collect
When you book via the website form, we collect: full name, phone number, reservation date and time, party size and special notes (if any).
When you browse the website, basic technical information such as IP, device, browser and pages viewed is recorded via Google Analytics and Vercel Analytics — used to analyse website performance.
2. How we use it
Reservation details are used to confirm your booking via hotline 0332 073 354 or Zalo, prepare your table as requested, and send reminders before your booking if needed.
Website analytics help us improve user experience, optimise content, and measure Google Ads / Facebook campaign performance.
3. Data sharing
The Wann does NOT sell, rent or trade guests' personal information to third parties for commercial purposes.
Data may be shared with: (a) technical partners providing hosting (Vercel) and analytics (Google) under their privacy terms; (b) authorities upon lawful request.
4. Storage and security
Reservation data is stored in The Wann's internal systems (private Google Sheet, Gmail), with access limited to reservation staff.
We apply technical measures such as HTTPS, security headers and access controls to protect data from unauthorised access.
5. Your rights
You may request access to, correction of, or deletion of personal information provided to The Wann by contacting hotline 0332 073 354 or Zalo.
You may opt out of reminders or promotions at any time.
6. Cookies and similar technologies
The Wann website uses cookies and similar technologies (Google Analytics, Vercel Analytics, Google Ads conversion tracking) to measure performance and improve experience.
You can disable cookies in your browser settings — some features may be affected.
7. Contact
For any privacy questions, contact The Wann via hotline 0332 073 354 or Zalo zalo.me/0332073354.
Address: 74-76 Nam Ky Khoi Nghia, Saigon Ward, Ho Chi Minh City.
